Delivery and returns

Information

Delivery Policy – OzzyArmour

Welcome to OzzyArmour. We are committed to delivering your orders quickly and securely.

Order Processing Time:

  • All orders are processed within 1 business day after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery Time:

  • After processing, orders are typically delivered within 2–3 business days.

  • Delivery times may vary slightly depending on your location, courier delays, weather conditions, or high order volumes.

Shipping Confirmation:

  • Once your order has been shipped, you may receive a shipping confirmation email or tracking information (if available).

Delivery Delays:

While we strive to meet all estimated delivery times, unexpected delays may occasionally occur due to:

  • Courier service disruptions

  • Weather conditions

  • Public holidays

  • Incorrect shipping information provided by customers

Incorrect Address:

Please ensure your shipping address is accurate at checkout. OzzyArmour is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact Us:

If you have any questions regarding your order or delivery, please contact our support team through OzzyArmour Contact Page.

REFUND POLICY

Return Policy – OzzyArmour

At OzzyArmour, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return under the following conditions.

7-Day Return Policy

  • Customers may request a return within 7 days of receiving their order.
  • Items must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.

Return Shipping Cost:

  • Customers are responsible for paying the return shipping cost.
  • Original shipping charges are non-refundable.

Non-Returnable Items:

The following items cannot be returned:

  • Used or damaged products
  • Items returned after 7 days of delivery
  • Products without original packaging or tags

Return Process:

To initiate a return:

  1. Contact our support team with your order number and reason for return.
  2. Our team will provide return instructions.
  3. Ship the item back using a reliable courier service.

Refunds:

  • Once the returned item is received and inspected, approved refunds will be processed to the original payment method.
  • Refund processing times may vary depending on your payment provider or bank.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact Us:

For return-related questions, please contact us through OzzyArmour Support.